Cancellation and Return
Policy
How can I cancel my whole
order?
To cancel any order
please contact our customer service team on 0322-2001983. Once you are in the order section click on the
cancel button and your order will be cancelled. Orders can only be canceled
before the order is dispatched. Once the order is dispatched, it cannot be
cancelled.
How can I cancel certain
products from my order?
You have the option of
cancelling items from your order too. By clicking on My Orders, edit button and
then add/remove the products of your choice. Items can only be deleted or
canceled before the order is dispatched. Once the order is dispatched, items can
neither be deleted nor cancelled.
What should I do if an
item that is delivered is defective (Broken, leaking or expired)?
You are requested to
check all the products quality and quantity at the time of delivery to avoid
any inconvenience. A claim of product quantity may not be entertained after the
stock is delivered. However, unopened products can be returned if found broken
or expired within 3 days’ time period This is to avoid misuse of the claim
policy
What is the process for a
refund in case of return?
· • Please check all the
products quality and quantity at the time of delivery. A claim of product
quality or quantity won’t be entertained after the stock is delivered.
· • We are not responsible
if you don’t like the product and want to return it, we won’t be able to return
it .